Terms and Conditions – Via Sarti Online Store

These Terms and Conditions define the rules for using the Via Sarti online store, placing orders, concluding sales agreements and the rights of Consumers.

§1 Seller

The Seller is:

VIA DEI SARTI Sp. z o.o.
Franciszka Klimczaka 1
02-797 Warsaw, Poland
VAT ID: 9512631317
Company register number: 0001198042

The store operates under the brand Via Sarti.

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§2 Contact

Email: shop@viadeisarti.com
Phone: +48 793 786 666

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§3 Use of the Store

By using the store, the Customer accepts these Terms and Conditions.

The Customer is required to provide accurate and truthful information.

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§4 Orders

Placing an order constitutes a sales agreement between the Customer and the Seller.

All prices displayed in the store include VAT.

The Seller reserves the right to refuse or cancel an order in case of incorrect data or lack of payment.

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§5 Payments

Payments are processed via online payment providers and accepted card systems.

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§6 Order Fulfillment

Orders are processed after payment confirmation.

Delivery time depends on product availability and delivery location.

Shipping is available within Poland and selected European Union countries.

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§7 Right of Withdrawal

Consumers have the right to withdraw from the contract within 14 days without giving any reason.

Detailed information regarding returns can be found in the “Returns & Complaints” section.

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§8 Complaints

If a product is defective, the Customer has the right to file a complaint.

Complaints can be submitted via email.

The Seller will respond to complaints within 14 days.

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§9 Personal Data

Personal data is processed in accordance with applicable laws, including GDPR.

Details are available in the Privacy Policy.

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§10 Final Provisions

These Terms may be updated due to changes in law or store operations.

Contracts are concluded in Polish or English.

In matters not covered, Polish law shall apply.